Elsinore Technologies releases IssueNet 5.0

has announced the release of IssueNet 5.0, the enterprise-grade issue tracking and management system.

IssueNet can be customized to the specific needs of each business group and deployed across an organization. IT, Customer Support, QA, Sales and Marketing, Operations, and Engineering can all benefit from tracking and processing issues in a structured, organized way.

Represents over two years of cumulative improvements, version 5.0 features an overhaul of the user interface, along with improvements to workflow and user notifications.

The help system was also enhanced through the introduction of a wiki-based web help system, which ensures that the most up-to-date resources and tutorials are instantly available to all users.

Improvements to the core solutions for defect tracking, help desk, and IT change management also ship with Version 5.0.

IssueNet 5.0 comes with tight integrations to Microsoft products, including Microsoft Outlook, Microsoft Project, Microsoft Exchange Server, and Visual Studio, making issue management and tracking an integrated part of the daily routine -- not an activity outside it.

The integrations allow data, such as email messages from Microsoft Outlook or tasks from Microsoft Project, to flow easily into IssueNet, where they can be tracked and resolved effectively.

Follow this link to sign up for an [[ | evaluation download]].

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